Product Retention Manager

Vacancy with   [Print]

World Vision is a Christian charity and one of the world’s leading relief and development agencies, currently helping more than 100 million people in nearly 100 countries in their struggle against poverty, hunger and injustice, irrespective of their religious beliefs. World Vision is built on Christian core values which are reflected in its ethos and culture.

As Retention Product Manager you will join the Supporter Development team who play a key role in ensuring the growth of income, primarily focused on the ongoing loyalty of our existing supporters. That means supporters staying longer, giving more and recruiting more of their friends.

Due to re-alignment of our team structure we have a new opportunity for a commercially driven Product Manager to improve our customer experience to reduce attrition.

Your goal as Retention Product Manager will be to:

· Define and execute the supporter experience for World Vision’s
committed giving products which includes Child Sponsorship
· Drive initiatives to increase supporter satisfaction and increase
retention
· Inspire others to turn the vision into reality.

As Retention Product Manager you will have/be:

· Degree qualified
· Commercial product management experience
· Strong negotiation, influencing and presentation skills (essential)

If you have a passion to use your skills and experience to really make a difference, log on to www.worldvision.org.uk/jobs for a full job description and an application form for the Retention Product Manager post or call 01908 841090 now.

Closing date: 1st September

More information

t: 01908 841000
e: www.worldvision.org.uk/ukjobs
w: http://www.worldvision.org.uk/ukjobs